Privacy Policy

Effective Date: April 4, 2025

Sequenxa is committed to protecting your privacy. This policy outlines what data we collect, how we use it, and your rights.

1. Information We Collect

We collect personal data from clients (e.g. employers) and candidates (e.g. individuals being verified), including:

  • Full name
  • Email address
  • Phone number
  • Residential address
  • Government-issued ID or SSN
  • Date of birth
  • Employment and education history
  • Criminal or credit records (when applicable)
  • Uploaded documents (e.g. diplomas, pay stubs)
  • Submission and verification metadata

2. Third-Party Data Sources

We collect verification data from trusted and authorized third parties, including:

  • Employers (past and current)
  • Educational institutions and certifiers
  • Credit bureaus, courts, and public records
  • Government agencies or accredited vendors

Consent is always obtained prior to accessing third-party information, either through digital onboarding or signed release forms.

3. Legal Basis for Processing

We process data under the following legal grounds:

  • Consent: Granted by the user or candidate
  • Contractual Obligation: As part of services requested by clients
  • Legal Compliance: Required in regulated industries
  • Legitimate Interest: To prevent fraud, ensure service quality, and protect users

4. Cookies & Tracking

We use essential cookies and third-party tools for:

  • Session management
  • Site performance monitoring
  • Analytics (anonymized behavior tracking)
  • Conversion and engagement tracking

Users are notified via a cookie banner and may manage preferences.

5. Data Storage & Security

Your data is stored securely using:

  • Firebase (Google Cloud) in the United States
  • Encrypted databases and file systems
  • Regular backups and access control policies

Data residency options are available for enterprise clients.

6. Data Sharing

We share your data only when necessary with:

  • Verification partners (e.g. courts, schools, credit bureaus)
  • Secure payment processors (e.g. Stripe)
  • Analytics tools (e.g. Google Analytics)
  • Hosting services (e.g. Firebase)

All vendors are required to meet industry privacy and security standards.

7. Data Retention

Sequenxa retains data:

  • For up to 7 years post-verification
  • Longer if required by law or client contract
  • Shorter if a user requests deletion under applicable laws

8. Your Rights

You may:

  • Request access to your data
  • Correct or update personal details
  • Request deletion ("right to be forgotten")

To exercise these rights, email us at: privacy@sequenxa.com

We typically respond within 30 days, in accordance with GDPR and CCPA.

9. Regulatory Compliance

Sequenxa complies with:

  • GDPR (EU General Data Protection Regulation)
  • CCPA (California Consumer Privacy Act)
  • Other applicable privacy laws based on user location

We maintain consent logs, audit trails, and perform regular data protection reviews.

10. Contact

For questions, concerns, or data access requests:
‍A dedicated Data Protection Officer (DPO) is available upon request.