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Effective Date: April 4, 2025

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Welcome to Sequenxa. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

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1. Eligibility

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You must be at least 18 years old to use Sequenxa’s services. This applies to both individual users and candidates whose data is being submitted for verification by an employer.

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2. Account Creation

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To use our verification services, you must create an account. Account creation enables secure communication, document handling, service customization, and report delivery.

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3. Payment and Refunds

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All services are paid in advance. Due to the labor-intensive nature of verifications, Sequenxa enforces a strict no-refund policy once a verification has been initiated. Exceptions may be made if an error occurs on our end, at our discretion.

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4. Right to Refuse Service

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Sequenxa reserves the right to reject or cancel verification requests under the following conditions:

• Submitted documentation is fraudulent or tampered with
• Required consent or identification is not provided
• Requests violate privacy laws, local regulations, or ethical guidelines
• Third-party non-cooperation makes completion impossible

5. Intellectual Property

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All rights to the Sequenxa platform, services, processes, and materials are the exclusive property of Sequenxa Technologies Inc. Users receive a limited, non-transferable right to use the platform for legitimate verification purposes only.

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6. User Conduct

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You agree not to:

• Submit false or misleading information
• Misuse or manipulate the verification process
• Harass Sequenxa staff or third parties
• Attempt to reverse-engineer, resell, or exploit Sequenxa’s services

Violations may result in immediate account termination, denied service, and legal consequences.

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7. Third-Party Data Disclaimer

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Sequenxa is not liable for the accuracy or availability of third-party data (e.g. employer or school responses). We make best efforts to ensure accuracy but do not guarantee the outcome or integrity of third-party responses.

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8. Updates to Terms

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These Terms may be updated at any time. When changes occur:

• Users will be notified via email and in-app notification
• A "last updated" date will be shown at the top of this document
• Continued use of Sequenxa constitutes acceptance of the updated terms
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9. Governing Law

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These Terms are governed by the laws of the State of Delaware, USA. Any disputes will be resolved in the applicable courts of Delaware unless otherwise defined by a custom enterprise agreement.

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10. Disclaimers and Limitations of Liability

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Sequenxa does not guarantee employment outcomes or decision-making results. Our services are provided “as is.” To the maximum extent permitted by law, Sequenxa disclaims all indirect, incidental, or consequential liability, including delays or disruptions caused by external sources.

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If you do not agree to these Terms, do not use our services.

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